A Home Depot Installer can install a built-in gas stove in any reasonable location, including where your electric stove used to go, as long as a gas line connection has been installed there prior to your appliance installation appointment THE HOME DEPOT® provides support via all four methods–phone, email, text, and live chat. Why work with us? Measure twice, install once. Thank you Home Depot!! For your convenience, we provide installation services for an additional fee. The company's technicians are experienced and can work with all brands, as well as replacing home appliances that were not bought in THE HOME DEPOT® stores. She tried to make me reschedule, but I told her I was sick and tired of this and that I was going to let my Home Depot know about what they were doing. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Warning do not buy from Home Depot can not trust them a bunch of crooks . Then they would reschedule and the same excuse of the truck breaking down was used each time! Our Comments Policy  |  How to Write an Effective Comment. I called back to get someone else who might actually want to help me and a lady changed it to July 21st. 1.5. www.homed epot.com. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. Was told it had to go thru Samsung, After hours and hours and hours of going back and forth following up, my washer is still not fixed and won't be fixed till 9/7. Measuring your space accurately and preparing a room for your new appliances can save a lot of time on installation day. Home Depot HOME SERVICES - Tankless Water Heater Installation Currently loaded videos are 1 through 15 of 37 total videos. Offer valid only on contracts signed between June 18 and August 5, 2020. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Write a Review . Called to complain, all they can do is reschedule, not a help as I had my current one sold and the person coming to pick it up today. Reviews by rating (past 12 months) Great. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. If I had known that... Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Appliances: When to Repair and When to Replace, Early Warning Signs Your Home Appliances are About to Fail, Appliance Care 101: Types of Appliance Warranties, Appliance Replacement if Unable to Repair, Broad range of home services and home improvement projects, Network of experienced, licensed and insured, contractors, 2,200 stores in the U.S., Canada, and Mexico, Installs and services all brands and equipment models. 0. Skip to collection list Skip to video grid. Home Depot. The only troubleshooting the tech told me was to unplug the fridge for 2 hours and plug back in. Share: categories. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. I read the reviews of Reddaway the company that was to deliver my bed and they have negative reviews. If you do any kind of home remodeling, whether it's as simple as painting your kitchen or as involved as a full-scale renovation, then Lowe's and Home Depot are both a fact of life. The company also offer complete overhauls to bathrooms and kitchens. If Home Depots sells LG or any other other products, they need to Assure and Reassure Customers that they back up the products they sell and not give us a run around and excuses to protect LG. THE HOME DEPOT® can repair and install any brand of appliance. Water drips into the main drum continuously. The purchase price of an appliance is just one element of the total cost including delivery and installation. I have wasted 5 ENTIRE DAYS ON DELIVERIES THAT NEVER CAME and now I am being told my items are being sent back if I don't accept those delivery dates. Office Depot Repair Service . To make matters worse, they've been holding on to the full payment, collecting interest! Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. I have never experienced such despicable, shady behavior from any company I've purchased from. I already loved Home Depot and their support for military but now I love them even more and will be telling all my friends! Special offers on select services - get a free quote now! if it doesn't work the money back and no replacement. They were supposed to install my refrigerator I bought from Home Depot. I have a security cam, and it shows NO ONE CAME TO OUR DOOR! THE HOME DEPOT® only hires licensed technicians for repairs and installations. They refused to hook up the water line for the ice maker, saying the shutoff valve had to be directly behind the fridge. I bought a Bosch dishwasher in Jan 2020 and needed service as the installer did not install the water drain correctly. If you plan on spending over $1500 at Home Depot, go to the contractor desk and ask for a discount. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Tankless water heaters heat water to a digitally preset temperature when your demand for hot water passes either a gas burner or electric element. I live in Nevada and contracted with The Home Depot (THD) home services to replace all our windows & sliding patio door with LoE 366 glass coated with sound & security laminate. We ordered on July 7th and were told the items would be available on Aug 30. Home Depot Service Repair Appliances . DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Coronavirus (COVID-19): What Fix Appliances CA™ is doing to keep you safe. FAQ. Find the best Appliance Installation near you on Yelp - see all Appliance Installation open now. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. I bought a fridge on line during pandemic. No trucks came, and I called their delivery number and no one picked up because the recording said they were closed. I wanted to apply my military discount and find out the best way to do so, since you have to show it in person. Best Buy review. Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze! He set up a service appointment for July 22nd, I asked to have something sooner he said there wasn’t anything. Unsubscribe easily. Poor. Home Depot needs to STOP offering discounts on appliances that they can't deliver. On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. Reply Fast forward to a month ago. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. We recommend the THE HOME DEPOT® for anyone with appliance repair needs, but more so for consumers looking to enhance their repairs with home improvement or renovation projects. From the other comments this seems to be a systemic problem with Home Depot. Such awesome and above and beyond service from him. What is a tankless water heater? Home Depot Installation reviews: STAY FAR FAR AWAY! Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. if paid in full within 12 months. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Strong reputation online further strengthens the company's position, which offsets the company's more negative customer experience. Home Depot (no Bosch dishwashers) and Best Buy (no Electrolux laundry) also have comparably affordable and flexible delivery, installation, and … How do I know I can trust these reviews about Home Depot? 40 likes. RUN WHILE YOU CAN. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. It was not there for even 30 seconds before it drove away! I order a refrigerator on 9/8/20. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. Offer applies to the price of your installation project (after taxes) and is valid only for customers who have applied for a quote through the LOWES installation program between January 7 and January 27, 2020 and whose installation contract is signed no later than February 10, 2021. Initial Home Depot complaints should be directed to their team directly. Try as you might to religiously pick up mulch and plants at your local nursery, tools at your friendly Ace Hardware, and wood at your local lumberyard, you eventually have to come to these stores for something. Home Depot Contractor Services Review . Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. Instead of requesting a Replacement Refrigerator, which would have Prioritized our concerns and order, Home Depot was instructed by LG to Credit Defective unit and place a new order, which placed us last in Line. is horrible. Keep in mind I paid $200 for the appliance to be installed. Enjoy the convenience offered by this dishwasher installation kit from Certified Appliance Accessories. Dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals and trash compactors can be installed by a Lowe's third-party qualified professional. 0. On each delivery morning I got a phone call from Allentown delivery saying that their truck broke down. This is a HUGE difference, as I found out. It was delivered on August 6th, and installed. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Called again, and after waiting on hold for well over half an hour, was told that the new delivery date would now be November 10th!!!!! Tried to rent a metal brake from Home Depot. Not Helpful. How well a company responds to Service Requests and Reviews. The company's reputation online is excellent, being BBB accredited while holding an A rating with the bureau. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Just bought a Dishwasher from Home Depot, took them 6 weeks to install, they started it up and left. They do not answer emails. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Resolved: Hire a 3rd party. All Appliance Service. Dishwashers Video Requirements and Preparation . Delivery has been rescheduled for 12/10/20. After measuring to make sure the new appliance would fit the space, he called me and said no problem fitting, but the appliance won't move, so you'll need to take it out. And Home Depot is now accusing me of letting items sit in the warehouse for a month. Ordered my dryer in Nov, scheduled delivery was for 1/6/21 as it would not be in stock earlier. Get it Installed Home Depot Appliance Delivery & Installation - Overview. Price match plus: THE HOME DEPOT name and logo are trademarks of Home Depot Product Authority, LLC, used under license. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. A link has directed you to this review. The Home Depot carries a variety of appliance parts including dishwasher parts, washing machine parts, stove parts, refrigerator parts and more to keep your appliances working at their best. Called the store manager, and she said the first year has to be covered by the manufacturer. Toll-free Number. Bought an LG washer in July. We just bought a new deep freezer that was smashed and Home Depot replaced it. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. Get full support from skilled professionals. Our content is free because we may earn a commission when you click or make a purchase using our site. Home Depot Customer Service Reviews Will hire someone local! Be the first one to find this review helpful. Its location on this page may change next time you visit. 3,404 reviews from The Home Depot employees about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. Find the best companies in Appliances and Electronics category: Appliances Connection and Home Depot, Appliances Connection vs Best Buy, Home Depot vs Lowes Don't buy your appliances here. Delivery was scheduled for 11/6/20. We bought LG Counter Depth Refrigerator and after 53 days of use, Broke down, no power to unit. We’ll start sending you the news you need delivered straight to you. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Last edited by FreeChickenDinner October 8, 2018 at 06:18 AM. Without them it would have been a nightmare since handyman/contractors weren't available. Original review: July 13, 2020. They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. Calling Frigidaire to day. I went to Home Depot on Tuesday 5th to schedule a delivery date ONLY TO FIND OUT THAT THEY SCHEDULED ME ON THE 7th and 8th of January without my knowledge!!!! Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. Reviews by rating (past 12 months) Great. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Lesson learned but we were able to get most off with acetone... great not to have to buy a new dishwasher again! THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. Home Depot installed a dishwasher improperly that leaked- a service call was set for between 10 AM- 2 PM and was confirmed 3 Times- at 1:45 I called to see where they were and was told a service appointment was never set- 3 days of missed work waiting for Home Depot and still no service- are you kidding me Home Depot- you use to be a great company- what a terrible company - and … In addition to appliance repair, the THE HOME DEPOT® offers installment of a large variety of home improvements, such as windows, doors, HVAC systems, and more. Since it opened the first stores in 1979, Home Depot has remained focused on home improvement products. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. The purchase price of an appliance is just one element of the total cost including delivery and installation. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Cannot reach service warranty line. Fit your new appliances in your space. 1-15 of 37 First page loaded, no previous page available We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Like. So instead of waiting (an estimated) 4-6 weeks for hot water, we went to Home Depot and had a new unit installed the next day. Reviews for Home Depot Canada The. It took me a few visits to store before I bought anything, & was treated well every time. Original review: July 13, 2020. 705-300-2380. Specialty appliance available: 1-888-242-0777. Tell us what you want to achieve and a Home Depot consultant can assess the scope and cost of your project. They lied about the price on the phone and tried to tell me when I got there that there was no such phone call. ConsumerAffairs is not a government agency. Offer valid through The Home Depot Home Services in Canada only. 2455 Paces Ferry Rd SE # B # 3, Atlanta, GA, 30339. I was considering hiring HD for several large renovations we are going to have done, but won't consider it now. This kits components have been thoroughly tested and are backed by a 5-year limited warranty. So Joe gave me 4 delivery dates spread throughout December 2020. Hello, Thank you for taking the time to write this review, We are happy to hear you are pleased with the service. This high-quality kit includes a power cord, water hose and other accessories to ensure a flexible and reliable connection for your next home installation project. Home Depot was very easy to work with in this day and time double wall ovens are not in store we ordered sight unseen. The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. We have had our kitchen aid dishwasher about a year now and really like it. During the time, I had few issues at my house so I ended up going to Home Depot a lot often that I expected (the one on Shea and 90th St near 101). Purchased new Samsung Washer and Dryer on 2/28/2020 and an additional 3 year warranty that I was told was available as of day one of purchase. GET A QUOTE . Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. Professional Installation. In addition to the basics like a fridge and stove, Home Depot also carries things like wine coolers. Yet online, it shows the same model is in stock, and can be delivered today! Delivery team says they can’t guarantee that our washer drain pan won’t be damaged during installation. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Toronto & GTA. Unprofessional! Share: categories. Home | Installation Services. They are also threatening to send my appliances back to GE! THE HOME DEPOT® can install or service all brands and equipment models. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. Get buying tips about Appliance Stores delivered to your inbox. Home Depot not only matches their competitors prices, they also offer an extra 10 percent off if they match the price of a competitor. Home Depot uses third party contractors and nobody wants to take any responsibility for not having parts or qualified people to complete what you pay for when you purchase the appliance. What kind of place does business like this ,!!! Been a customer for years and spent many $000s with them but I'll never go back there again for anything. But they have to get a replacement from LG warranty services. The following companies are our partners in Appliance Repair: Modernize, and Repower. Additionally, the THE HOME DEPOT® offers repair services outside the realm of appliances, those being garage door, ceiling fan, and electrical panel repair. Lowe’s installation services make your next home renovation project simple and convenient. How well a company responds to Service Requests and Reviews. Home Depot is a popular home improvement company that offers customers various services such as construction products, tools, and services to repair critical appliances in your home. Home Depot. I got a great deal on new refrigerator & dishwasher, & am looking forward to today's delivery! THE HOME DEPOT® can repair and install any brand of appliance. The cost was our decision to purchase the double wall oven. Average. Home Depot was more interested in getting their Credit on Our Defective Unit and when we asked about our replacement unit when they requested label for defective unit, was told have to wait until 1/25/21 and Home Depot did not follow up, as Promised. I did see a truck pull in front of my neighbour's house across the street and went out to check. We didn't do it wasn't too bad but 5 months wait is a bit much even during COVID. Called Home Depot too, let them know what had happened. I was purchasing a new appliance for my home online but I'm currently located 2 hours away. 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. Washer got a leak, I called Home Depot for service. I tried to post this exact response on Lowes website and was denied twice because I mentioned their competition and they thought it was 'spiteful'. Just wanting folks to beware if you need your appliances soon. Package deals: I AM A SENIOR CITIZEN AND DISABLED. 0. What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. For more information about reviews on ConsumerAffairs.com please visit our Their whole customer service and warranty dept. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. Not valid in combination with any other offer or Local Pro. I also got a phone call Monday 4th from Terry of the Allentown delivery department, apologizing for the truck not showing up on Sunday due to bad weather (which it was not bad weather that day!). Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. We had agreed that I would get delivery of the items as they came. Six weeks go by and we heard nothing. Can't get appliances installed. 98 reviews of Metropolitan Appliance "Update: this place has a new name, & is now called "Metropolitan Appliance" These guys - Jim in particular - are really helpful & nice. I wanted a plain, mechanical controlled dryer, not anything fancy. Average customer rating: 2 10 Sort by. I cannot get the fridge to stop rolling all over the floor. I have since found out that Home Depot doesn't actually *sell* appliances, so much as deliver them and then foist the entire support plan onto the manufacturer - in other words, if you buy a washer dryer from LG and it turns up defective or damaged, then you're talking to LG and *not* Home Depot.