info@eventtravel.nl Consequently we use 128 bit Secure Socket Layer (SSL) encryption for all your transactions with  Event Travel . EVENT TRAVEL for the ULTIMATE TICKET and VIP TICKET EXPERIENCE. An apology should also be made for the cancellation in the … You can also correct and update this information. Elements of your personal data may also be processed within the industry, such as venues, hotels/accommodation providers and transportation companies. Your booking is with Event Travel Ltd. The unauthorised use of photographic and recording equipment is prohibited. 10   IF WE CHANGE YOUR TICKET PACKAGE/EXPERIENCE. Event cancellation insurance can also include protection should the venue be unable to hold the event due to infectious disease, sanitation issues, food poisoning or murder or suicide at the venue. As in all live events other audience participants may stand up during the event which may on occasions impair your view. The beginning of the new millennium will be remembered as one of the worst times for event organizers world-wide. We also accept responsibility should the service we offer prove deficient in any way. Download Claims Form from www.ipplondon.co.uk. Due to increased security and counterfeit prevention in respect to the re-issue of Event/Concert tickets, it is becoming more and more difficult to organise the re-issue lost/stolen or spoiled event/concert/show tickets. VENUE SEATING We therefore strongly recommend taking out Event/Personal Cancellation Cover (which includes artist non-appearance) and can be selected at time of booking. Any travel or arrangements not booked by Event Travel are outside our control even if they were to affect your booking arrangements with Event Travel - In some circumstances, a cancellation/administration refund processing fee of up to £25 per person may apply. The following cancellation charges will therefore apply. Google Analytics, which uses cookies to help us analyse how visitors use the site. (You can of course unsubscribe at any time) In some cases your Name and Address information is required by the Promoter/Event Organiser for Security and Ticket Entry validation purposes and purely on a show by show basis only. We do try to ensure that your experience with us is as enjoyable as possible. c) If assistance is provided under para a) and b) above we will limit any monies paid to £5000.00 per booking form and in the event of there being a successful claim for costs against a third party or there being a suitable insurance policy(ies) in force our costs shall be recoverable from the client concerned. This system encrypts all your personal information. Where services are supplied by air/train, or by sea the limit of our obligations shall be those laid down by international conventions which govern such matters in respect of air /train or sea carriers. 8042 PG Zwolle (The Netherlands) 2 CONFIRMATION OF BOOKING. 22  PRIVACY AND DATA PROTECTION POLICY If you cancel your Ticket Package/Experience booking for all or any member(s) of your party, you must notify us in writing immediately. Please be advised the venue reserves the right to refuse admission should patrons breach any terms and conditions of the event or Event Partner. NB: Optional Event/Concert/Show Cancellation Insurance is available to select during the booking process. Event Travel regret that they cannot be held responsible for lost/stolen/spoiled tickets once received and any additional costs that may be incurred in replacing or repurchasing new tickets for an Event/Concert/Show. If you do encounter a problem, please inform our VIP Host(s) immediately who will try and resolve the matter there and then. Event Travel will look to ensure that your Ticket(s) and information pack/itinerary for any booked Event/Concert/Show is with you in good time. Airbnb is providing this information for general educational purposes only. Purpose of personal data processing Please be assured that cookies are designed to create a better web site experience and allows us to improve our services. Any resale or transfer (or attempted resale or transfer) is grounds for seizure or cancellation of that Ticket without refund or other compensation. If you choose to remain seated or if the person(s) size or height in front of you affects your viewing, we regret no refunds or compensation will be offered if your view is restricted in this way. Event Travel takes the security of your personal data extremely seriously and abides by the updated General Data Protection Regulation (GDPR) effective from 25th May 2018 and which supersedes the previous Data Protection Act 1998. Venue Stewarding can vary venue by venue and audience participation can vary artist by artist. Whilst we will do our best to assist, in some cases Venues, Accommodation and VIP Experiences may not be conducive to clients with Disability. To make payment go to My Customer Login, 4   IF YOU CHANGE YOUR TICKET PACKAGE/EXPERIENCE BOOKING. Except for these specific cases, we will never share financial information with third parties without your specific consent and again this would not relate to any payment card details which are not held/stored on our systems or by our company. Cookies provide information in order for us to analyse web traffic and sources. When booking a Ticket Package/Experience, you agree on behalf of all your party the terms of these conditions and pay the deposit stipulated for that Ticket Package/Experience. The analytics services we use are: Concerns with sightlines/restricted views must be reported on the day of the show and within thirty minutes of the commencement of the headline act’s performance. E-mail: info@eventtravel.nl A sequence of disastrous events caused hundreds of thousands tourists to cancel their holidays. Once payment has been successfully processed you will receive a formal booking confirmation directly thereafter, usually by email. As part of Eventbrite’s customer experience team, I know event cancellations happen to the best of us. Please note that direct sunlight or heat can sometimes damage tickets If the matter cannot be resolved immediately, the details will be recorded by our VIP Host(s) and you will be asked to contact the Event Travel office by telephone or email as soon as possible and no later than 21 days after the show/event. If you have booked and/ or paid direct to a Travel Agent for a booking with Event Travel, please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance. We accept responsibility for the actions and/or omissions of our employees, agents, subcontractors and suppliers whilst they are acting within the scope of their employment with us. Cookies in emails Event Travel  is not responsible for the privacy policies or practices of any third party sites linked to this site. Heb je op dit moment toch een vraag, dan kun je ons het beste even mailen. You can at any time, unsubscribe by selecting "unsubscribe" at the bottom of the newsletter or by emailing unsubscribe or by writing to us at the address below. In order to deal promptly with any claim hereunder it is essential that you retain all bills, receipts and other documents relating to your travel arrangements. When Event Travel cancels your booking due there not enough travelers, we will refund you the total price paid for the fare as soon as possible, but within ten working days. Event Travel only collects personal information about you (for example your name, address, telephone number, email address) but never credit/debit/payment card details during any on-line transaction and only when you specifically provide us with such information, on a voluntary basis, for example when purchasing or enquiring about event tickets, packages online. Travel insurance provides cancellation coverage in the event you had to cancel your trip for a specified covered reason. This website is owned, serviced and operated by Travelize. Telephone number +31 - (0)38 - 42 567 30 • IP Address (if booking on-line) this does not identify you personally. • Postal Address Such a request is to be made in writing to us. Your contract with us shall be governed by and construed in accordance with the law of England and Wales. - This insurance is only valid for passengers who book and pay directly with/to Event Travel. Important note: Compensation payments do not apply to changes caused by reason of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disasters, fire, flood, technical problems to transport, closure or congestion of airports and ports, cancellation changes of schedules by schedule airlines /trains concert/event cancellation and similar events beyond our control. • Gender When you receive your tickets, please keep them in a safe place. Please note we do not sell Tickets for Wheelchair Platforms and therefore request that you contact the Venue/Box Office Directly to purchase such designated tickets. Exceptions: - In some instances the initial deposit paid to Event Travel will not cover payments which have been made in good faith by Event Travel on your behalf eg; to Hotels, Transportation Companies and Event Ticket Suppliers etc. Personal data that you provide is likely to include but is not limited to:-, • Name(s) including those as detailed in your booking Any occurrence which may give rise to a claim should be advised within 14 days to: International Passenger Protection Limited The city of Fort Lauderdale plays host to many special, exciting events throughout the course of the year! You may also provide us with requests regarding special diet or special information in order to note in your booking on health grounds with a view to us assisting wherever possible in this regard. 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