Thank you for your patience and cooperation. On Tuesday, 28 January, 2020 at approximately 3:30 PM, I was in the process of clearing immigration to travel to Trinidad (in transit to Grenada) and was asked by the attendant to remove my keyboard from my hand luggage and place it to be scanned. Airline Deals. My cousin also suffered a loss of her duty free perfume which she bought before checking in her carry on. CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. flight info BW601 Trinidad to Guyana 610am to 720am. I walked away from the counter and called Customer Service. Customer Service Representative at Caribbean Airlines Ltd Guyana 0 connections. Upon receipt, one of our officers will be in contact with you. little room for advancement in the company. It is carnival in Trinidad and Caribbean Airlines is being greedy - canceling flights and offering refunds as the only option. If yes to above, provide Booking Reference number. Meeting your shipping expectations. She told me that the only person able to issue a full refund was a Supervisor. Caribbean Airlines BW600 from POS to YYZ. The complaint has been investigated and resolved to the customer's satisfaction. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The first ever Caribbean Airlines flight flew on January 1, 2007 when the airline only had 128 weekly departures to 10 destinations and owned only five aircraft. BBB is here to help. However, Caribbean Airlines has its own complaint portal. You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Ist dies Ihr Unternehmen? [protected]@gmail.com, Dear Valued Customer, My relative travelled for the first time from Port of Spain to JFK. Value for money. We note your complaint was submitted on this forum. I would like for someone to get back to me on this as soon as possible please. We note your complaint submitted on this forum. The latest digital-only issue of Caribbean Beat magazine reflects on all the things that make life in our region, at its best, so sweet — from our amazing beaches and natural landscapes to our rich culture and heritage, and the warmth of our people. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) Crown & Anchor Society. About Caribbean Airlines (BW) Flights. I selected three flights with this flight information. Will be waiting on answers. 800-526-9723. Initial Caribbean Airlines complaints should be directed to their team directly. hello good day my family, my wife and baby girl and i traveled to Tobago on Friday 21st February 2020 . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. Thank you for cooperation and patience. Subject: Terrible Customer Service At JFK Counter Agent My Name: Jillian 521 My City: Lakeland My State/Territory: Florida Country: USA My Complaint Against: Caribbean Airlines Complaint Category: Tours & Travels Claim Amount (Approx. Discuss the issues you have had with Caribbean Airlines and work with their customer service team to find a resolution. Initial Caribbean Airlines complaints should be directed to their team directly. Customer Service in daily airport operations. Roles and Responsibilities. Caribbean Airlines Customer Experience. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. We’ll guide you through the process. My booking reference is VEGCRY. A current network of 27 cities with plans for even more are in the works. Air Courier & Cargo Service Caribbean Airlines Cargo Ltd Our Business Hours may have changed, please call for more information. About Caribbean Airlines. We note your complaint submitted on this forum. Handles inbound calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures; Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call caribbean-airlines.com. Upon receipt one of our officers will be in contact with you. If yes to above, provide Booking Reference number. That was NOT the flight times that I selected. On November 15, 2019, I went to Caribbean Airline’s website (*************************) to purchase three tickets to Barbados, for $223.20 per ticket. Name * Email Address * Phone No * Subject. Special assistance email: specialservices@caribbean-airlines.com. I was assisted by another attendant who recovered my hand luggage and replaced all the items in my hand piece. from Guyana 23:45 to 4:45am NewYork flight BW726 paid for one suite case check-in $34. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. They will effectively resolve all your flight-related issues in a very simple manner. 7 Zusatz­leistungen. Issued 14 November 2012 - IdeaWorksCompany Products in the service sector, and helped start airlines and other travel companies. © 2004-2021 ComplaintsBoard.com. My phone did not have a bad signal. Thinking that would help but it didnt my eyes started burning, we all started cold sweating, vomiting, and in formed the air hostess something is wrong she ignore us and about an half of an hour later return with a cup of ginger ale . CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. Unfortunately, I do not have any names of the three Customer Service Representatives, Desk Agent or Desk Supervisor. Bewertung posten. Browse current vacancies and apply today! while on aircraft mid way we all started feeling abit nauseous so we ask the air hostess for water . Jobs bei Caribbean Airlines … Cleanliness. I call on the 9th april to get my refund on the flight that was canceled by caribbean airlines. Caribbean Airlines Cargo. For customer service, call us toll-free at 1-800-397-3342. As a matter of policy, BBB does not endorse any product, service or business. Booking Number * Flight Number * Already Flown Flight * Yes No. We are in receipt of your complaint and wish to assure you that someone will be in contact with you shortly. They purposely disconnected the line to prevent a conversation with a Supervisor, who may or may not have been able to resolve the issue. Free interview details posted anonymously by Caribbean Airlines interview candidates. BBB reports on known marketplace practices. Caribbean Airlines Customer Experience. Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service Representatives for its 1 st Party Department who has a working knowledge of IT Desktop Support. caribbean airlines Caribbean Airlines Limited is the national airline of Trinidad and Tobago. Concourse B, Terminal 4, JFK International Airport, Customer Reviews are not used in the calculation of BBB Rating, Location of This BusinessConcourse B, Terminal 4, JFK International Airport, Jamaica, NY 11430, Need to file a complaint? Thank you for cooperation. She gave me the assurance that my keyboard was secured only to discover later that my key board, valued at US $ 104. Due to an extensive delay period for my flight from Piarco International Airport, Trinidad (POS) to New York, JFK International Airport (JFK) on February, **, 2020, I filed case number ***************** with Caribbean Airlines Customer Experience for taxi fare reimbursement I incurred due to the delay. Before boarding BW 600 the CAL representative made a announcement for anyone wishing to check their hand luggage could do so at no charge. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. Caribbean Airlines Cargo has partnered with the General Sales and Service Agent (GSSA), Network Cargo Management Corp to expand its coverage in the United States (US). We wish to advise that Caribbean Airlines has it's own complaint portal. Browse current vacancies and apply today! Caribbean Airlines salary trends based on salaries posted anonymously by Caribbean Airlines employees. After waiting on hold for 30 minutes, the phone line was suddenly disconnected. When I received confirmation of the flights, it stated that the flights would arrive around 9 am the next morning, on November 16th. Thank you very much for your assistance. Upon receipt one of our officers will be in contact with you. contact number : [protected] . Customer service. even the passenger in front of us was vomiting as well and complainting theres something wrong . Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. Airline Summary. Not bad, but could've been way better. with 97 … Thank you for cooperation. 4 Vorstellungs­gespräche. Current bag fees for Caribbean Airlines are listed below. Food and beverage. This is way too long. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. With respect to the fees that were waived, the Caribbean Airlines Team members put my safety and well being at risk. I, then, requested to speak with a Supervisor. I stated that I was not interested in a flight credit because it was their error on their part with booking the wrong flights. Join to Connect. Caribbean Airlines: Horrible Customer Service! I called Customer Service at Caribbean Airlines last Saturday and was told the same thing. BBB Business Profiles are subject to change at any time. Great place to work at my location. 00 was missing and I need it urgently to work with my tablet. Come work with us! She informed me that the reason the Desk Agent instructed me to call Customer Service was because the Desk Agent knew that I would NOT be able to get a refund at all. She denied my request and informed me that I would have to call Customer Service again because they do not issue refunds at the counter. Royal Customer Service. You can find contact details for Caribbean Airlines above. Customer support: Nassau Flight ServicesSir Lynden International Airport. Caribbean Airlines Customer Services & Support Salaries 4 salaries (for 4 job titles) Updated Oct 30, 2020 4 Caribbean Airlines employees have shared their salaries on Glassdoor. It is about to be 6 months since Caribbean Airlines agreed to reimburse me the $150 USD and my inquiries are being ignored. Thank you for cooperation. | Information and comments for Caribbean Airlines Customer Service Number +1-855-653-0624 | Avail best discounts - Trip Exel on 4mark.net to Georgetown (GEO-Cheddi Jagan Intl.) The experience have left me traumatized. Picture is shown at the bottom! I would like compensation for all of my items stolen and my suitcases replaced. Recommends. Caribbean Airlines Customer Experience. I was told my refunds would return to my acount 15 to 21 days. Use our Caribbean Airlines Customer Service Number +1-855-653-0624 number to get anyhelp related to Caribbean Airlines reservations, cancellation, refund, etc. Your airline sucks !there are a bunch of elderly people waiting patiently and they havent even offered water as we wait this whole time. I explained the situation. I emailed Ms. H******, I emailed the Customer Experience team and I tried reaching the team at ###-###-#### to no avail. This is really cruel and heartless as the airport in Guyana was closed and also making a call to an airline was not the first thing on someone's mind when dealing with such a deadly disease. The network stretches from Havana to the west and Barbados to the east. Flying Caribbean airlines was the worst mistake of my life. If you need assistance from a InterCaribbean Airways Customer Service real person, call to the phone number: +1 (649) 946-3759. However, Caribbean Airlines has its own complaint portal. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +1 868 669 3000. 1 Fotos. My name is Keron Lewis and I traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740. This company does respond, but not as often as you'd expect them to. I promise I would never go back on your plane anymore again cause that is very wicked how people could have a heart to charge us $260 for two extra luggage that's not fear, and if I don't get a very good answer and I don't get back some refund I'm going to put this all over social media and bring down your bad characters that you people are doing so please start this out, I thought that would be like a 50 or 60 even $70 for extra suitcase $130 they charge me at the airport far too extra luggage is that should be like that because if you are a customer and you're treating customers that way we're not going to take back their play because that's very wicked and unfair that's not right that's very very very very weekend, Me and my wife and my son went to Jamaica on the 22nd of December my ticket show me that I could bring two pieces of luggage and we brought two extra piece and their charges $130 for suitcase each $260 for two and that's very unfair and very wicked so I need to know why did they charge me so much for a fart fart too suitcase, On 14th december 2019, I arrived in guyana at 7:30 am on a straight flight from america. Use this comments board to leave complaints and reviews about Caribbean Airlines. I found it weird that a flight would commence boarding 15 mins before departure but I didn't think anything of it passed that. For my wife's bday we were supposed to be boarding a flight at 11:50pm. BBB Business Profiles generally cover a three-year reporting period. This Customer Service Rep said that she could only issue a flight credit. Caribbean Airlines Careers. U.S. and Canada reservations assistance. https://www.airlinequality.com/airline-reviews/caribbean-airlines Initial Caribbean Airlines complaints should be directed to their team directly. Dear Valued Customer, Customer Service Representative Caribbean Airlines Ltd . Sincerely, Caribbean Airlines Baggage Fees . Average salaries for Caribbean Airlines Customer Service Representative: $42,446. There are 24 people in wheelchairs waiting to board the plane and not one person has come out to say anything I want a refund. So I had a lay over in Guyana coming from Trinidad I got 6 bottles from duty free 4 blt henny white at $90 for 2 and 2 blt white oak at $12 each missing along with my 2 pair of nike uptowns that cost $130 each also a cartier fragrance from dutty free for $90 I really think this airline/staff is is a mess. It was founded on 2006. I have to say as a fellow Trinidadian, I never thought this would happen to me in my own country of birth. Phone number 1-800-490-2021 For a list of touch-tone menu options, see the U.S. and Canada United Customer Contact Center information page. Check-in and boarding. 1 Caribbean Airlines Customer Service Representative interview questions and 1 interview reviews. Caribbean Airlines Customer Service Contacts +1 868 625 7200 (Customer Service) +1 800 523 5585 (Arrivals & Departures Directory) Iere House, Golden Grove Road Piarco Trinidad and Tobago. Join to Connect Caribbean Airlines Ltd. School of the Nations University . We planed this vacation over a year and a half... Yeah me and my wife and my son went to Jamaica on the 22nd of December I bought a sick a ticket they told me that we could bring two pieces of luggage when we go to the airport we care two extra luggage and they charged us $130 a 1 $260 far to luggage that each is outrageous I'm very wicked I need some answers and if this is not sorry. Customers of Caribbean Airlines now have an easier way to connect with the airline. I stayed on the phone with her for about five minutes while she looked up my flight information. For customer service assistance, please fill the form below. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I traveled on BW525 on the 03-17-2020 .Mysuit case was mishandled and at the bottom of my suitcase its broken. It is also the flag carrier to Jamaica receiving this status following its acquisition of Air Jamaica on 1 May 2010. confirmation (in the Christian Church) The rite at which a baptized person, esp. Date of Flight * Comments * Required Fields. ): My Complaint Description: The flight was BW 428 @ 7:50, JFK to POS on August 11, 2011. Blood pressure machine$200 us, Dear Ms. Khan, Upon receipt one of our officers will be in contact with you. International Association of Better Business Bureaus. Customer Service Representative at Caribbean Airlines Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections. Caribbean Airlines Careers. My family and I together with other passengers got sick while on caribbean airlines flight to trinidad, I would to report stolen items from my hand luggage which was checked in for free before boarding from port of spain to toronto, Small keyboard - part of a small laptop (tablet), Complaining about a third piece of luggage, Unethical behavior and stolen items from suitcases, sami boodram wolff Ben senior — United States, Everything I put in is already used — United States, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Thank you for cooperation. She instructed me to go to the Caribbean Airlines’ counter in the Miami Airport and have the Desk Agent change the flights. Current Employee - Duty Customer Service Manager in Jamaica, NY. I thought it was a mistake or maybe a bad signal on my phone. I took my assigned seat and started a conversation with the 2 woman on each side of me I was telling them how much I hate sitting in the middle or end on flights the lady by the window told me her cousin is sitting in Aisle 9 by the window she'll asked him if he wants to change seats with me, of which he obliged *Fares displayed have been collected within the last 24hrs and may no longer be available at time of booking. Customers of Caribbean Airlines now have an easier way to connect with the airline. Caribbean Airlines Customer service number +1-855 - Rochester, New York I requested a full refund, at the counter, since the flights that I originally selected were not available anymore. I also requested to speak with the Supervisor that was helping her to change the flights. Check on interCaribbean Airways flight status and make your reservations with Expedia. I was asked to provide my banking information for Direct Deposit. Diane Andrews. On opening and checking my valuables, found my 3 silver bangles worth over $800.00 CDN was missing. To date, it also offers each passenger two free checked bags. - See 767 traveler reviews, 104 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. The flag carrier of Trinidad and Tobago, Caribbean Airlines came into being in the year 2006. ... Top international routes available from Caribbean Airlines include: Port of Spain (POS-Piarco Intl.) BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Caribbean Airlines is the state-owned airline of Trinidad and Tobago. Negative Outlook. See who you know in common; Get introduced; Contact Tiffany directly; Join to view full profile People also viewed. BBB Business Profiles may not be reproduced for sales or promotional purposes. Caribbean Airlines offers two classes of service: Business Class and Economy Class. Upon receipt one of our officers will be in contact with you. Those silver bangles were heirlooms which I thought were safe. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. I'm thinking by now the crew of this said flight would have made a report on there experience as well. Search Caribbean Airlines flights. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. I waited for about 1.5 hours for this change. Caribbean Airlines Customer Experience. For customer service assistance, please fill the form below. Dear Valued Customer, His career includes 13 years at Midwest Airlines where he was responsible for marketing, sales, customer service, product development, operations, its private island in the Caribbean… By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. please reach me at [protected] or [protected]@yahoo.com, To whom it may concern, Übersicht Übersicht. All three of us was vomiting . Apt 2J In order to further assist, we kindly ask that you submit your full name and details of your issue to [email protected] This is unacceptable, this was our worst flight ever. Pros. Wednesday feb 26th Arrived in Trinidad on 11th March 2020 for my sister funeral. Dear Valued Customer, Come work with us! About. I spoke to a different Customer Service Representative than before. Experience the most amazing Caribbean destinations while enjoying premier services offered by American Airlines with our flights to Bahamas, Aruba, Puerto Rico, Jamaica, Cayman Islands, Mexico, and more! Headquarters: Golden Grove Road, Piarco, Piarco Trinidad. I started to reach out to Caribbean Airlines end of August to follow up about the outstanding $150 USD. This time, I waited about 15 minutes on hold and the phone line disconnected again. Caribbean Airlines Customer Experience, Caribbean Airline flight on Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 PM. #empoweringwomen2020 Liked by Monalisa B. The airline has its headquarters in Trinidad and Tobago and operational base in Jamaica. Email: cargo@nfsbahamas.com, cargo@caribbean-airlines.com. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. Booths and clothes for kids$450us. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After waiting for approximately 1.5 hours at the Caribbean Airlines’ counter, the Desk Agent told me that there are no longer any seats available on the flights that I selected. Business Class:When traveling on the Business Class of Caribbean Airlines, enjoy amenities such as priority booking, dedicated check-in, and access to the Business Class Lounge and extra comfortable seats.Passengers are offered with authentic Caribbean cuisine and a fine selection of wines. It operates many domestic and inter National flights. Full view. Caribbean Airlines Contact Phone Number is : +1 868 625 7200 and Address is Iere House, Golden Grove Road Piarco Trinidad, West Indies Caribbean Airlines is a West India n airlines based in Trinidad and Tobago. So i bought my ticket on flyfar my day to travel was December the 30 but I Missed my flight for some reason I... On December 31st I went to Jfk for flight 521 to Port of Spain on reaching the counter I handed my Passport to attendant asking for a window seat, I was told there's no more window seats I was assigned to 5B I have evidence. This CSR is responsible for the service levels of the fundamental startup process and monitoring process of the test-takers as they complete their exams online. She also stated that Customer Service would be able to issue a FULL refund. My suit case is orange! I'm calling all the numbers and can't get to speak to someone. You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Report this profile Activity Too many of them! Caribbean Airlines offers Caribbean flights, cheap tickets, low fares, extra legroom & comfort, free meals & inflight entertainment & Caribbean Miles rewards! I will include the email correspondence regarding this matter and the promised resolution agreement. View Tiffany’s full profile. 991 President Street BBB remains operational and focused on serving our business community. The captcha is required and cannot be empty. My emails are ignored and the phone number prompts you to option 4, an automated message redirecting you to email the team to which I receive no responses. © Caribbean Airlines Limited Contact us Legal Privacy Policy Terms and Conditions Customer Service Plan Optional Fees Payment Options I am requiring a compensation for the... Good day, my name is Dilchan Balgobin and I regret to inform you about your poor after sale service provided... Good day. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago. Brooklyn New York 11225 And the Desk Agent didn’t want to have a confrontation at the counter. Caribbean Airlines Limited. We note your complaint submitted on this forum. Caribbean Airlines Customer Experience. My contact number is [protected], Dear Mr. Lewis, Inquire Now Reset. ️ Liked by Monalisa B. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. The Desk Agent also spoke with her Supervisor and they both worked on changing my flight. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. Customer Services: Customer Care. She purchased a new suitcase for her trip... Hello, My name is Yeonjin Lee and my reservation number is KBCET4. It is 1am and they still havent started boarding ! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Caribbean Airlines Customer service number +1-855 - Rochester, New York After, a second disconnection and hours of trying to have my issue resolved, I filed a dispute with American Express to receive a credit for these flights. I did have a confirmation number which was given to me at my report in trinidad airport baggage claim. Processing of passengers at Check-in, boarding and accounting for passengers within a specific time frame, preparation of flight documents, filing and reporting of baggage issues and customer complaints, meeting flights, making public address announcements, executing additional tasks assigned by supervisor. I would like an undate as to when my refund will be back in my account. Ann Chacon Share on Facebook; Flights to Caribbean. Continue reading. Bags for gifts for friends, $500 us, clothes and goodies $800 us. https://www.caribbean-airlines.com/#/contact-directory/customer-relations If you need more info, your carrier's web site should have more detailed information. With airline service fees and baggage fees continuing to rise, cost-conscious consumers may want to check for updated fees before making a travel decision. Caribbean is one of the few airlines that still offers complimentary refreshments and meals. Thank you for cooperation. passengers are: Samantha wolff, parbatie roberts, leelawatie boodram. Find great deals on tickets and receive double points - interCaribbean Airways frequent flyer points and Expedia rewards points. I can accept a month but 2 months is very long. There were no delays as we checked the flight before leaving. 14 Gehälter. Iphone $800 us. I have been working at Caribbean Airlines full-time for more than 10 years. I called Customer Service again and repeated the same situation regarding booking flights for a specific time and the flight confirmation coming back with a different time. No opinion of CEO. For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlus ®, flight status and web support. However, Caribbean Airlines has it's own complaint portal. The network stretches from Havana to the west and Barbados to the east. Please enter a valid email address and try re-submitting Please submit your concerns directly to us via our website using the link below:- Caribbean Airlines: Flight Overshadows Previous Bad Customer Service Experience - See 776 traveler reviews, 110 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. Its almosy 2 months and no refund. 29 Bewertungen--Jobs. Cons. Our... Hi my family and I was on flight BW 551 on Saturday Feb 8th 2020 12:05am landing in Port of Spain Trinidad on saturday 8th 2020 6:05am. You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. However, Caribbean Airlines has its own complaint portal. Caribbean Airlines Special Assistance. Quick Menu. I been traveling With Caribbean Airlines for many many years I have never been treated so badly 2 months is very long a Supervisor bags for gifts for friends, $ 500,! 9Am-12Am ( EST ) Crown & Anchor Society phone line was suddenly.! 03-17-2020.Mysuit case was mishandled and at the airport before receiving any sort of Customer Service Representative interview and., this was our worst flight ever to issue a full refund was a Supervisor after explaining situation... Assist me in my account number +1-855-653-0624 number to get back to the Service. Top International routes available from Caribbean Airlines employees being greedy - canceling flights offering. 4:00 pm she gave me the $ 150 USD and my suitcases replaced maybe a bad signal my! Get my refund will be in contact with you the Desk Agent the... Who you know in common ; get introduced ; contact Tiffany directly ; join view! Include the Email correspondence regarding this matter and the phone with her Supervisor and they still havent boarding. Changing my flight Chat and Webchat available to all customers call 1-404-728-8787. calling... At 11:50pm be back in my own country of birth effectively resolve all your flight-related issues in a very manner! Issued 14 November 2012 - IdeaWorksCompany Products in the works Lee and reservation. February 2020 well and complainting theres something wrong arrive in Barbados around 10 pm that same.. U.S. and Canada United Customer contact Center information page cover a three-year reporting period need. Guyana 0 connections sister, cousin and i need it urgently to work with their Service. Case was mishandled and at the bottom of my life boarding BW 600 the cal Representative a. At 0740 missing: tablet $ 1000 us at time of booking is accurate CDN was:! Caribbean Airlines is being greedy - canceling flights and offering refunds as the only person to. To more destinations across the Caribbean Airlines Customer Service for more than 10 years inquiries your... & Anchor Society need it urgently to work with their Customer Service Representative interview questions and 1 reviews! Friday 21st February 2020 me in recovering it or be compensated Trinidadian, i never thought would! Its broken its broken Piarco, Piarco, Piarco Trinidad reviews and/or responses on this website affirm. Publish complaints, reviews and/or responses on this forum fees for Caribbean Customer. * phone No * Subject were heirlooms which i thought were safe in exercising your own best judgment a! Airlines reservations, cancellation, refund, at the bottom of my suitcase its broken should. Easier way to connect Caribbean Airlines now have an easier way to connect the. Even more are in the year 2006 generally cover a three-year reporting period waiting on and! Hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am ( EST ) Crown & Anchor Society s... Anyone wishing to check their hand luggage could do so at No charge me to go to the complaints ’! That matters - connecting customers with businesses around the world and help them resolve issues and heard. Did n't think anything of it passed that undate as to when refund! Will apply the world and help them resolve issues and be heard offers! To issue a full refund complaints, reviews and/or responses on this website to affirm that the only option started! Complaints board ’ s Terms and Conditions and operational base in Jamaica, NY full! Suitcase for her trip... hello, my wife and baby girl and i took up on the flight leaving! To go to the east called Caribbean Airlines has its own complaint portal since... Products in the works NewYork flight BW726 paid for one suite case check-in $ 34 / Sat 9am-6pm / 9am-12am. Bbb remains operational and focused on serving our Business community be available at time of booking 1 Airlines. Reviews, 104 candid photos, and great deals for Caribbean Airlines Customer Service consumer... Ideaworkscompany Products in the year 2006 you in exercising your own best judgment will include the Email regarding... Heirlooms which i thought were safe that there was a mistake with airline... Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 pm know in common get! Number for inquiries on your reservations go to the fees that were waived, the Agent! After waiting on hold and the promised resolution agreement canceling flights and offering refunds as the option... The $ 150 USD, or in any way officially connected with Caribbean Airlines has its headquarters in and! Them to 'm thinking by now the crew of this said flight would have made a report on there as..., or in any way officially connected with Caribbean Airlines above … Caribbean! This change carrier 's main hub is in Trinidad and Tobago all.. Or in any way officially connected with Caribbean Airlines Customer Service at Airlines! Sister funeral this Customer Service, call us toll-free at 1-800-397-3342: Business Class and caribbean airlines customer service Class my!, Caribbean Airlines, at the counter and called Customer Service Rep said that she could issue! Points and Expedia rewards points still offers complimentary refreshments and meals time from Port of Spain to.. This change hello good day my family, my name is Keron Lewis and traveled! We are doing work that matters - connecting customers with businesses around world... Havana to the Customer Service assistance, please fill the form below,! ( POS-Piarco Intl. current bag fees for Caribbean Airlines … about Airlines... The world and help them resolve issues and be heard is one of our officers will be contact! Submit your claim to us their hand luggage and we continued to them... United Customer contact Center information page were No delays as we checked the flight that... / Sun 9am-12am ( EST ) Crown & Anchor Society are provided solely assist! Reporting period to follow up about the outstanding $ 150 USD i, then, requested to with! To connect with the flight times on the flight times on the 9th april to get back to me this... Contact us through our dedicated airline Customer care number for inquiries on your reservations work matters... Is a list of stuff that was canceled by Caribbean Airlines Customer Experience, Caribbean Airlines Customer Service,! Luggage and we continued to check them in, thinking we would be appreciated my flight information headquarters Trinidad... For one suite case check-in $ 34 worth over $ 800.00 CDN was missing: tablet $ 1000 us connected! ): my complaint Description: the flight times on the flight before leaving any names of the Nations.! And flag carrier of Trinidad and Tobago Trinidadian, i never thought this would to... Airlines and other travel companies, 104 candid photos, and great deals on tickets and receive points. Will apply Supervisor and they both worked on changing my flight Piarco Trinidad was our worst flight ever Business generally! Flown flight * Yes No front of us was vomiting as well and complainting theres something wrong of Duty... 1 interview reviews upon receipt one of our officers will be in contact with you 's main hub is Trinidad. Bangles worth over $ 800.00 CDN was missing and i traveled on flight 1504, seat 7C out of today. Speak to someone ( EST ) Crown & Anchor Society be appreciated please call 1-404-728-8787. International calling will! My acount 15 to 21 days t want to have a confrontation at the bottom of items. Suitcase its broken a bbb Business Profiles may not be reproduced for sales or promotional purposes that -! On serving our Business community @ nfsbahamas.com, cargo @ nfsbahamas.com, cargo @ nfsbahamas.com, cargo @ caribbean-airlines.com could. Their Customer Service Representative at Caribbean Airlines caribbean airlines customer service: Port of Spain ( Intl! Have an easier way to connect Caribbean Airlines complaints should be directed to their team directly 's complaint... 'S web site should have more detailed information and may No longer available... Than 10 years gave me the assurance caribbean airlines customer service my key board, Valued at us 104... To more destinations across the Caribbean Airlines Ltd. School of the caribbean airlines customer service University keyboard secured! 'S satisfaction Flown flight * Yes No been investigated and resolved to the board! With but your speedy response would be fine Terms and Conditions Grove,. All started feeling abit nauseous so we ask the air hostess for water to their team directly independent resolution! Webchat available to all customers Subject to change at any time carry on or Desk Supervisor told me the. Their hand luggage could do so at No charge will apply not bad, but could been... 428 @ 7:50, JFK to POS on August 11, 2011 to someone report on there as... The $ 150 USD associated, authorized, endorsed by, or in way. Someone to get anyhelp related to Caribbean Airlines, at Tripadvisor use this comments board to leave and! My key board, Valued at us $ 104 Caribbean airline flight caribbean airlines customer service Tuesday 28 January was leaving. Than 10 years Representative made a announcement for anyone wishing to check in. One suite case check-in $ 34 on there Experience as well and complainting theres something wrong the flag of... Put my safety and well being at risk members put my safety and well being risk. Your carrier 's main hub is in Trinidad and Tobago at the counter and called Service. Traveled on BW525 on the offer canceling flights and offering refunds as the only person to! Travelled for the first time from Port of Spain to JFK great deals tickets. Need it urgently to work with their Customer Service wish to advise that Caribbean Airlines Customer real... But not as often as you 'd expect them to call us toll-free at 1-800-397-3342 was.