Availability of a range of flexible working options. During this time, organisations and their people managers need to ensure fairness and consistency in the treatment of all employees whether working flexibly or not, as well as ongoing communication and engagement. Ensure managers understand that visibility is not the key to performance and that they explore new ways of communicating, delegating and working with their teams to meet targets and deadlines. Download a range of practice materials to assist in supporting their business and workforce through a global health emergency, Answers to frequently asked questions to offer guidance in responding to the coronavirus disease, COVID-19, Our series of top tips will help you and your team get the most out of homeworking, © Copyright Chartered Institute of Personnel and Development 2021, 151 The Broadway, London SW19 1JQ, UK Incorporated by Royal Charter, Registered Charity no. Some customer service staff are also able to work from home, through online portals that provide access to internal and customer systems, allowing them to respond to customer needs. Pharmaceutical Research Associates offers flexible working in their customer services team, which needs to provide 24/7 support to clients. The CIPD has a range of resources and information on flexible working available on the flexible working topic page, including case studies and information on the types of flexible working. UAE: How you can be the go-to employee working from home during COVID-19 5 top tips to up your game at work and ensure job security Published: August 02, … If you have symptoms of coronavirus (COVID-19) you should get tested. Our employer is demanding that we provide medical documentation proving that we're at high risk before allowing us to work from home during the coronavirus pandemic. “This is not how I envisioned the distributed work revolution taking hold,” said Matt Mullenweg, chief executive of WordPress and Tumblr owner Automattic. Tech firms will benefit, but some companies could find employees don’t want to return to the office, Last modified on Wed 1 Jul 2020 18.15 BST. There may be limitations to public transport (and employees with concerns about using it), and in order to maintain social distancing there will need to be limitations on the number of people who may be able to work in any single office building. Calderdale and Huddersfield NHS Foundation Trust (who found that one-size doesn’t fit all and that flexible working doesn’t automatically mean reducing hours). Seek feedback from employees and provide a way for them to ask specific questions or make suggestions. Where the policy follows the statutory procedures only, the full benefits of flexible working may not be realised. Allowing employees to request temporary changes to their working pattern; for example, for three or six months. COVID-19 at Work: Your Legal Rights and Responsibilities Answers to frequently asked questions about coronavirus in the workplace. They may have found that they have personally benefited from working from home, perhaps through reduced commuting time (and associated costs) and an improved work-life balance. Jobs advertised as suitable for flexible working. In Seattle, the hub of many of America’s early Covid-19 cases, companies including Amazon, LinkedIn, Microsoft and Google advised workers to stop coming in to the office in late February. Corporate networks, unused to having a majority of their connections coming in over virtual private networks (VPNs), are experiencing unusual quirks, while internet service providers have come under pressure to lift bandwidth caps so that remote workers do not get cut off from their employers halfway through the month. They may make only one request in a 12-month period. Since the COVID-19 pandemic began, there has been lots of talk about how people have reacted to being forced to work from home. The art of Skype set-dressing: how to video-call the office when in quarantine | Imogen West-Knights. Shielding and vulnerable people. These websites will help you find remote work. In the meantime, here is our current work-from-home forecast: Organisational culture can be resistant to change and building a culture of flexibility for the long term is a journey rather than a sprint. Working From Home: How Coronavirus Could Affect the Workplace Businesses are grappling with how to deal with a potential outbreak. It will also support the transition to a more flexible future. With an increasing number of companies looking at work from home options amid the COVID-19 outbreak, there has been a sudden spike in the demand for laptops. Conversely, the North East (76.6%) and the South West (79.1%) were the two regions where respondents were least likely to cite the coronavirus pandemic as the main reason for homeworking. Unfortunately, there can be negative stereotypes associated with flexible workers with researc h suggesting that flexible workers are often considered to be less committed, cause increased work for others and are more difficult to manage. Compressed hours: Compressed hours allow employees to work their normal contracted hours over a reduced number of days. That’s certainly what the industry behind remote work is hoping. Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid) employees with supervisory approval. For example, many organisations (and people managers) judge people on their presence in the workplace. “I’ve worked 100% remote before,” said one tech industry worker who has been sent home, “and there comes a point where even an introvert would like to see another human.”. Annual leave during COVID-19 restrictions You continue to build up your annual leave when you are working from home and working your usual hours. Include trade unions or employee groups in discussions. Whilst it is currently thought likely that employers will still be able to turn down flexible working requests where there is an operational reason for doing so, this change in legislation will also raise awareness of flexible working in general. Others have been more serious. Now police have said needing to cool off from an argument, buying alcohol, taking your pet to the vet or having a rest while out for a walk all count as reasons to be outside the home. Some of these working arrangements may differ from those set out in employees’ contracts of employment. A simple application process that does not require employees to specify why they want to work flexibly. This could mean sharing examples of how they expect tasks to be done and being clear about deadlines and priorities. Where an organisation wishes to improve its approach to flexible working, there are three initial areas on which to focus. Consider undertaking a listening exercise in order to understand: The information gathered can help organisations reflect on and determine their longer-term strategy for flexible working. Holiday and leave. But it looks increasingly as if the situation will not ever go back to how it was: many employees for companies who have sent all staff home are already starting to question why they had to go in to the office in the first place. And for employers and managers, we've also released the top 10 reasons why you should let your employees work from home. This is likely to continue in the short term and is something which employers should consider carefully. Adjusted shift rotations: Where employees work in shifts, for example, a rotating shift pattern where one group of employees takes over from another on rotation, processes can be introduced to reduce contact between different shifts and their employees. Many employees may have short to medium term needs for flexible working as a result of the current situation. They should also be aware that if they are unable to fulfil this employee demand, this may have an impact on retention or employee engagement. Advice for employees and employers on working from home during the coronavirus pandemic. Cloudflare, which provides online infrastructure that underpins a huge swathe of the internet, says it has been tracking the increase. The call centre is entirely staffed by homeworkers, who control their own flexible work patterns. Tracking these expenses can be challenging, so we have introduced a temporary shortcut method. ... • for work, if you cannot work from home ... Coronavirus R Rate for South West is now the highest in England. There are several ways that a contract may be changed but the most effective of these is usually to do so by agreement. Schneider Electric (who gained insight into the importance of the relationship between line managers and their teams in making flexible working successful). What is your work-from-home forecast for after Covid-19? For example, we have been hosting free consultations for companies adapting to remote work for the first time. Following communication and feedback, the proposals for change should be set out formally in writing to employees and their explicit agreement for change sought. Unable to work or telework. Encouraging regular 1-2-1 or ‘check-in’ meetings to monitor wellbeing and reduce any feelings of isolation for homeworkers. Advice for people at higher risk from coronavirus (COVID-19), including older people, people with health conditions and pregnant women. Practical aspects of people manager training should include: Manager training can be complimented with practical tools such as ‘how to’ guides, case studies, process maps and standard forms. Don't worry, hiring managers will understand that many workers were laid off or furloughed during the COVID-19 pandemic, Johnny C. Taylor Jr. says. Tomates, a simple and cheap Mac app, helps you to automate those timers – although any similar app will work too, or a simple physical timer like the tomato alarms the method is named after. The process for applying – and the line manager’s specific responsibilities within that process. Flexible working will therefore be a key issue for HR professionals in the months to come and beyond. Any 5 from 7: Many workplaces (especially offices) operate between Monday and Friday. Performance judged on outcomes rather than presence and availability. This guide will consider how flexible working may be approached in the short and long term, both to support health and safety obligations to employees returning to the traditional workplace, but also to generate potential people benefits and opportunities for organisations following the pandemic. The Government says “you can only travel internationally – or within the UK – where you first have a legally permitted reason to leave home”. Shielding and vulnerable people. Its chief executive, Matthew Prince, says that “as more people work from home, peak traffic in impacted regions has increased, on average, approximately 10%. Fluent. Many teachers at higher risk for complications from COVID-19 are hoping not to go back to their classrooms—and districts are having to prioritize who gets to stay home. 7+7 Strategies for Working from Home During COVID-19 How to successfully juggle work and kids without dropping any balls. Try to allay any career progression concern by highlighting any training opportunities employees could take advantage of at this time. An overview of the relevant employment law relating to flexible working. Ensure that individuals who are required to attend a workplace also have flexible working opportunities (for example, the ability to avoid peak hours). During this time employers and people professionals may find the insights from the following case studies particularly useful: Tried-and-tested flexible working methods Covid-19 could permanently shift working patterns as companies forced to embrace remote working by the pandemic find that their employees do not want to return to the office once the closures are lifted. UK workers might be wondering what their rights are if they're worried about coronavirus Credit: Getty Images - Getty. To combat the renewed threat of widespread COVID-19 transmission, the Ministry of Health and Sport made two announcements in late September requiring all employees of organisations and companies to work from home, except for employees of essential businesses such as financial services, food production, medical supplies, and so on. Traffic patterns have also shifted so peak traffic is occurring earlier in the day in impacted regions.”. Nearly 43% of full-time American workers say they hope to work from home more even after the economy reopens, according to a new survey released by getAbstract. 6 days ago. There is a wide range of research and a strong evidence base for how flexibility can support inclusion, help to reduce the gender pay gap, support sustainability initiatives, attract and retain talented individuals, increase productivity and support wellbeing. Some employees have reported finding it difficult to switch off and set boundaries between their work and their non-work activities. Working safely during coronavirus (COVID-19) From: Department for Business, ... You can only leave home for work purposes where it is unreasonable for you to do your job from home. An early fear that home broadband networks would collapse under the weight of usage was quelled by UK service providers, whose trade body, ISPA, pointed out that evening peak activity, when the nation sits down to stream Netflix and play online video games, is often 10 times the typical daytime demand. Videoconferencing tools are 10 a penny, but Zoom has impressed many by ironing out the kinks in an often-frustrating process. As coronavirus pandemic restrictions are lifted, many Americans will face physical and mental health challenges -- including fear and anxiety -- as they return to work. Care should be taken not to discriminate. Accenture’s study found more than half of employees felt they could collaborate more easily and be more productive at home; while one-third planned to work from home at least one day a week in the future. If this affects you, you must not go to work, but if you are well you can still work from home. 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